Shipping & Returns
Our Shipping Rates are Calculated on a “Weight Based” system.
These weight calculations are defined by the destination Country, and are based on the “packet” rate of Ireland’s postal service, An Post. Items will be shipped in bubble packets, and 1 euro is also added to cover the cost of the physical packet. Parcel (boxes) rates are rather higher, and as currently all our items are lightweight and fibre, they are fine in packets. The costs are automatically calculated in your shopping cart upon check out. if you have any questions, or would prefer to ship in a parcel, do contact us via the contact form on our About page. Thank You
All of our Shipments are dispatched Worldwide via An Post, the Irish Postal Service.
Returns and Refund Policy
Your satisfaction is our aim. We understand that at times things can go wrong. We can accept unused items for returns within 30 days of purchase.
Returns shall be refunded in full within 30 days of shipment, less any Postage costs within 30 days of receiving the returned item(s) Unwanted Returns postage costs shall be paid for in full by the customer and we will not accept any charges relating to any local taxes or import duty that is due on unwanted returns.
All unwanted returns will incur a 10% handling/shipping fee.
Incorrectly shipped Goods
In the extremely unlikely event that you receive an item(s) from us that is the incorrect item, we will gladly replace it upon receipt of the originally sent item, and we will also refund your shipping cost upon original item’s receipt.